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Submit only true personal details during sign-up to prevent any delays with deposits or withdrawals in $. A valid email address, phone number, and residential address are required for profile verification. Documents for identity checks usually include a passport or national ID, proof of address (such as a utility bill), and payment method verification. We don't accept screenshots; we only accept scans or clear photos. People from Canada who are 18 years old or older can open an account. You can't have more than one account, so make sure you use a different email address. If you get an error message about duplicate profiles, contact support to fix the problem so you don't lose access to your account or your balance in $. By agreeing to the user agreement, you agree that all the information you gave is correct and complete. It is the user's job to keep their login information private; do not share it with anyone else. If you forget your password, use the secure recovery link on the sign-in page and follow the steps that are shown. Depending on the rules in their area, Canadian players may need to provide more proof to make sure they are following the rules. After you sign up, keep an eye out for a confirmation email. You need to activate your account before you can use all of the platform's features.
Before you make your first deposit in $, always check your identity verification again. When you cash out, you may have to wait longer or have restrictions if your profile isn't verified. To add money to your balance, go to the payment section and choose one of the options, like a credit card, an e-wallet, or direct banking. Check the minimum and maximum transfer amounts for each provider, as these can vary, especially for people from Canadian. The minimum deposit is 10 $, but some payment processors may have higher limits. The maximum amount you can deposit or withdraw each day depends on your status and the method you choose. Most ways to pay add money to your balance in $ right away, but wire transfers can take up to three business days. You must verify your profile information before you can make any withdrawals. This may include uploading a copy of your Canada ID and a recent utility bill. Payouts are processed within 24-72 hours after approval, depending on the option selected. Card returns and bank wires might need extra time as per provider rules. Bonuses and promotions may have specific requirements–such as reaching a certain turnover–before pending requests are allowed. Whenever possible, the same method used to make a deposit should also be used to take out money. Using different channels might mean more compliance checks. You can see all of your deposits and requests for payout in $ right from your account dashboard. If you have any problems or strange delays, contact support to get more information before you send in your paperwork again.
Before using any promotional offer, make sure you understand what it requires. Each bonus has its own multiplier, like x30, x40, or x50, which tells you how many times you need to play through the bonus amount or the bonus plus the deposit before you can ask for a withdrawal. Keep a close eye on games that are eligible. Some promotions don't count table games, jackpot slots, or live dealer games as meeting wagering requirements. Contributions to slots are different. For example, one title may count fully for playthrough, while another may only count for 10%. Before you spin, always check how much each game is worth on the offer page.
| Promotion Type | Wagering Multiplier | Games That Qualify | Maximum Bet per Round | Ends |
|---|---|---|---|---|
| Welcome Spin Package | x35 bonus and deposit | Video Slots (not including jackpots) | $ 5.00 | for 14 days |
| Reload Match Offer | gives you 40 extra funds. | Chosen slots | $ 4.00 | for 7 days |
| Cash back | No rollover | All games with real money | No restriction | A full day |
Never exceed the maximum allowed stake per game round when meeting playthrough requirements–breaching this limit may result in forfeiture of bonus winnings. There are expiration dates. For instance, you usually have to use free spins or matched funds within one to two weeks. After these deadlines, rewards that you haven't used or that you haven't finished will automatically disappear from your profile. If you withdraw before meeting the multiplier, any active rewards will be taken off your balance. To keep any possible winnings from promotional credit, always do the rollover first. If you're Canadian and want to deposit to $, check to see what regional offers and rewards are available in your area. Some promotions may be different because of local laws.
When you sign up, make sure to turn on two-factor authentication to keep your account safe. Firewalls keep an eye on things 24/7 for any suspicious activity, and all sensitive data is encrypted with 256-bit SSL protocols to keep it safe from unauthorised access. We keep your personal information, like your address, date of birth, and payment information, safe according to strict Canada privacy rules and never share it with anyone else without your permission. Payment methods are checked in real time. When you deposit or withdraw $, you may need to go through extra steps to verify your identity, such as checking your ID and other documents. This is especially true for large transactions or changes to your financial information. These steps follow local rules against fraud and help keep people from using someone else's identity. From the security dashboard, account holders can see all login attempts and recent activity on their devices. If any changes are made to an account, an email or text message is sent right away. If you think your profile has been hacked or used without your permission, you can get help to freeze it right away. Data retention periods follow Canada data laws to lower risk even more. You can ask for your personal records to be deleted or changed at any time. Regular audits, ongoing staff training, and certified infrastructure keep customer data safe at all times, from making a new login to confirming a withdrawal to $.
If you have a problem or disagreement, please contact customer support right away using the email address or live chat provided. Always include your username, a detailed description of the problem, the time it happened, any relevant transaction IDs, and any other proof you have. Clear documentation speeds up the process of finding a solution. If customer support can't solve your problem after their first investigation (usually within 72 hours), you can take it to the dedicated grievances team. For future reference, keep all reference numbers and correspondence records. The escalation process puts a lot of emphasis on fair case review, strict confidentiality, and making decisions that are fair. If you can't find a solution that works for you, or if the internal resolution isn't working, ask for mediation from an independent alternative dispute resolution (ADR) body. You can find a list of these bodies in the help section of your account. Under Canada law, the results of these third-party services are usually seen as final. All requests for refunds, disputes over withdrawals, and questions about bonuses must follow the steps listed. It may be harder to investigate if you report late or don't give all the information. Only the person who owns the account can file a formal complaint; to do so, they must have written permission from the account holder. After any resolution, check your balance in $. The only way to talk about disputes is through the official communication channels in your account. This keeps everyone safe from fraud and keeps the data safe.
To get in, you need to show proof that you are at least 18 years old, or older if the law in Canada says you have to be. You have to prove your identity when you make an account and before you can take out any money.
Check the documents: Passports, national IDs, and driver's licenses that show your date of birth are all acceptable forms of ID.
If you give false or misleading information, your account will be closed and you will lose any remaining $ balances.
Users can set voluntary limits on deposits, sessions, and losses to help them keep track of their spending. You can turn on self-exclusion tools for cooling-off periods right away, and you won't be able to access the rest of your $ during those times. For people who need more help, there are direct links to certified support groups and helplines. Strict monitoring algorithms help find behaviour that might be dangerous, which leads to proactive outreach and optional intervention. Before lifting self-imposed restrictions, you must always get written permission from customer support.
Bonus
for first deposit
1000CAD + 250 FS
